You can be frustrated when you have issues with your Android phone ringing if someone calls you. However, some simple fixes are available, which you can try before you send your phone for repair. If your Android phone is not ringing when someone calls or texts you, your device may have some software, or hardware-related problems. Let's go through the article to learn several ways to fix Android phone not ringing.
What Causes Android Phones To Stop Ringing?
Multiple reasons are there due to which your Android phone may not ring. Sometimes, the phone could be damaged physically or infected with malware. These are some common reasons due to which you can face this problem.
- The ringer volume is turned down.
- The phone is on Do Not Disturb or Airplane mode.
- The problem is with a third-party ringtone.
- You have paired the phone with Bluetooth®.
- The phone is physically damaged.
- You might have turned on call forwarding.
- The speaker port can be clogged.
- Your phone may be infected with malware.
Ways to Fix Android Phone Not Ringing:
Let's check out the ways to resolve the issue.
Check Your Phone For Dust, Dirt, And Damage:
You should first look at your Android phone to check if there is any damage, like cracks or dents. If there is any, it indicates that your phone requires replacement. You should also check if there is any dirt or dust in the speaker. Hence, you can blow off this to remove dust or dirt. Or you are able to clean this with a cotton swab that is dipped in a drop of rubbing alcohol.
Restart Your Phone:
You can try to restart your phone whether you use Samsung or another Android model.
Samsung Phones:
If you are a Samsung user, you have to follow these steps:
- You should first press and hold the Power button until you see the Power off prompt appearing.
- Then, you need to tap on Restart. In order to confirm, you should tap Restart again.
Other Android Phones:
- You have to press and hold your phone's Power button until the Options menu is available.
- Then, you need to tap on Restart.
Check Your Volume Settings:
When a simple restart does not fix the problem, your Android phone may have a ringing volume issue, mainly when you are able to hear other media including, music or videos.
Samsung:
Follow these steps to check your volume settings if you are a Samsung user.
- You should first open Settings.
- Then, your task is to tap on Sound and Vibration.
- After that, you need to tap on Volume.
- Thereafter, you should drag the Ringtone Bar to the right with the aim of increasing volume.
Other Android:
- Your first task is to open Settings.
- Next, you have to tap on Sound & vibration.
- Finally, in order to increase the volume, you have to drag the Ring & notification volume to the right.
Turn Off Silent Or Do Not Disturb Mode:
This mode lets you silence your ringer and pings from texts temporarily. In case, the feature has been enabled, you have to turn off this in order to hear your phone ring again.
Samsung:
- In order to open the Quick settings panel, you need to swipe down from the screen's top.
- Then, you have to turn it off by tapping on the Do Not Disturb icon. When you turn off this, it will turn out grey and blue when you turn it on.
Other Android:
- Your first task is to open Settings.
- Then, you need to tap on Notifications and Do Not Disturb.
- You have to check if the setting is off. If it is on, you need to tap on the Turn off Now button.
- In order to ensure it will not turn on later, you can check the Schedule settings and others.
Remove Third-party Ringtones:
Remember, sometimes installation of ringtones may cause bugs on the phone, mainly when you purchase a ringtone via a third-party app. As a result, these kinds of ringtone apps can cause the phone not to ring at all. Has your phone stopped ringing after using the third-party ringtones? Then, you should set the phone back to the default ringtone and check if it is ringing or not.
- Your first job is to open the Settings app on the Android phone.
- Next, your job is to tap on Sound.
- After that, you have to scroll down the page. Then, you should select the ringtone which you are willing to preview.
- If you have decided on the one you want, you need to tap on OK to enable this.
Ensure Airplane Mode Is Off:
It may happen that after setting your device during a flight, you may have forgotten to disable the Airplane Mode when you landed. If it happens, you can see your phone not ringing. Let's see the process to turn off this:
Samsung:
- After you unlock your device, you need to first open Quick Settings by swiping down from the screen's top. Then, you have to check if Airplane mode is on.
- If it is turned on, you need to turn off this by tapping on Airplane mode. You will see this greyed out when it remains turned off.
Other Android:
- After unlocking the device, your first job is to display your Quick Settings by swiping down from the screen's top.
- Then, you need to check Airplane mode to see if it is turned off. Whether the mode is on, you need to tap on the setting to turn off this.
Check Bluetooth:
Suppose you have connected your Android phone with earbuds or headphones. However, if you do not use them, you will not be able to hear your phone ring. So, if you are willing to turn off Bluetooth pairing, you should follow these steps:
Samsung:
- Your first task is to open Settings. Then, you need to go to Connections and Bluetooth.
- Next, your job is to tap on the three vertical dots in the top right corner.
- Thereafter, you have to tap on Advanced.
- Then, you should tap on Block pairing requests.
Other Android:
- In order to open Quick Settings, you need to pull down from the screen’s top.
- Then, you have to turn off this by tapping on Bluetooth.
Check If Call Forwarding is Turned On:
Call forwarding is a very useful feature for those who need a second number for work communication. If it is turned on, the calls will be sent to the second cell phone or landline. So, to check if it is turned on, you need to follow these steps:
- First, you need to open the phone app.
- Then, you need to tap the dial or keypad option which can be found at the bottom of the screen.
- Now, you have to tap on the three-dot icon that you will get to see in the top right corner.
- Next, your task is to select call settings.
- Now, you need to tap on additional settings.
- After that, you need to tap on call forwarding to check whether it's enabled. If it is turned on, you need to turn it off in order to stop getting calls on that smartphone.
Complete a Factory Reset:
If the procedures that we have mentioned above don't work, you need to restore your Android phone to its original factory settings. Remember to back up your device before starting the process so that no data will be lost.
Conclusion:
In this article, we have mentioned several ways to fix Android phone not ringing issues. So you can try these one by one to see if the issue is solved. For further queries or doubts, you can ask us via comments.
Frequently Asked Questions:
Why is your phone just vibrating?
If your phone is in silent mode, it is going to vibrate rather than ring when receiving a call. You need to go to settings. Then, you have to tap on sound & vibration. Now, your task is to turn the vibration off.
Why is your phone not ringing with your downloaded ringtones?
You can switch to a default ringtone. If the process works, there is a problem with the ringtone that you have downloaded.
What does it mean if an outgoing call doesn't ring?
When you are unable to place an outgoing call, it may happen that the problem is poor service, a downed line, or unpaid phone bill. If your phone is not ringing when you call a specific number, then the issue may be with the number you want to call.
